There are three primary ways to leave feedback and ask questions: Email, In-app chat, and Feature Requests.


You can send app feedback directly to  If you come across an issue in the app you can alert us here or via the in-app chat.

In-app Chat

Use the blue bubble at the bottom right of your screen to quickly ask questions to our Customer Success Team. This channel is actively monitored between the hours of 8 A.M. and 5 P.M. EST. 

Feature Requests & Feedback

You can submit a feature request or ideas for app improvements to our user submitted feedback portal at Canny. 

Submit Studio Features/Feedback here

Submit Rundown Features/Feedback here

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